tag:blogger.com,1999:blog-7686742259258701545.post2197529245570096107..comments2024-03-28T09:29:23.550+00:00Comments on Strategic Human Capital Management (HCM) Blog: Does RBS still glow?Jon Inghamhttp://www.blogger.com/profile/05553537200734270043noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-7686742259258701545.post-3475058456302749332009-04-07T15:02:00.000+01:002009-04-07T15:02:00.000+01:00Hi Jo, Yes, I agree that ccompanies shouldn't copy...Hi Jo, <BR/><BR/>Yes, I agree that ccompanies shouldn't copy other organisations - that was sort of the point of the post.<BR/><BR/>But I do think there are common things many organisations can do to counter what, Trip, I think you correctly point out are "deeply trusting and cooperative relationships".<BR/><BR/>I certainly think GLOW might be a good place to start.Jon Inghamhttps://www.blogger.com/profile/05553537200734270043noreply@blogger.comtag:blogger.com,1999:blog-7686742259258701545.post-9159838266385578712009-03-22T09:57:00.000+00:002009-03-22T09:57:00.000+00:00JonThank you for your comments on the banking indu...Jon<BR/>Thank you for your comments on the banking industry and Glow. <BR/><BR/>It just so happens that our business, Egyii, focuses on the relationships managers in private and priority banking, so this is all pertinent.<BR/><BR/>In our observations and interviews with banking clients, we still see a high level of arrogance, even though there is an upheaval and change of hands going on. And with that arrogance is a lack of "deeply trusting and cooperative relationships" (at least externally)across the board of client facing programmes at many banks including RBS.<BR/><BR/>The "old world" attitude of banking arrogance and actions still exists. Isn't it a time for a change? We believe so.<BR/><BR/>It may be worth reading a recent white paper we did on this "The Opportunity to Climb Out of the Crisis" http://tinyurl.com/bdkr2j<BR/><BR/>So I am not sure any bank is a good example of Glow(ing)as "Glow is about three distinct areas of life which enable people to radiate energy, innovation and success. People who Glow:<BR/>Have built deeply trusting and cooperative relationships with others."<BR/><BR/>Some banks may be engaging well internally but they are not engaging well externally. How important is that client engagement for success?<BR/><BR/>Your feedback?<BR/><BR/>Trip Allen, Team Egyii, SingaporeAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7686742259258701545.post-89909989330934955742009-03-18T10:40:00.000+00:002009-03-18T10:40:00.000+00:00I look forward to reading Glow.Any management teac...I look forward to reading Glow.<BR/><BR/>Any management teacher learns early in their careers not to hold up companies as good examples. Inevitably, the morning after they will on the front page with an eye-popping scandal.<BR/><BR/>Copying other companies defeats the main proposition of contingency theory, anyway, which says to each what fits the circumstances. The proof of the pudding is only in the eating not in the recipe. We can tell students about how someone went about preparing a banquet. Then they must make their own. To mix my metaphor, business isn't a spectator sport.<BR/><BR/>Copying other companies also contradicts the appreciative principle of do more of what works. If we have an eye on what works in our own company, we stop worrying about other companies. We also notice less what doesn't work because our attn has shifted to what does.<BR/><BR/>How would that have saved RBS? Don't know, wasn't there. The question is where do I want to be. Who has my confidence?Anonymousnoreply@blogger.com