Three years of Strategic HCM

 

   This Strategic HCM blog has now been running for three years.  I’ll be marking the anniversary with a review during August of some of my key ideas about managing people for the creation and development of human capital.

You may also be interested in some of these posts from July 2007:

• Building a leadership brand at GE
• Building a leadership brand
• Flooding and social capital
• Talent management (in professional services firms)...
• Strategic talent management (in professional servi...
• Green HR
• Sports day
• Management's human touch
• CIPD: Latest research in Reward
• HR's role in strategic people management
• The strategic value of people management
• First post

 

Technorati Tags: Strategic,HCM,blog,2007

 

• Consulting - Research - Speaking  - Training -  Writing
• Strategy  -  Talent  -  Engagement  -  Change and OD
• Contact  me to  create more  value for  your business
• jon  [dot] ingham [at] strategic [dash] hcm [dot] com

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HR Scorecarding, Cairo, September 2010

 

   I’ll then be continuing my own global HR activities with a session on HR scorecarding in Cairo.  There’s going to be about 70 people there so it should be great fun to do.  And, I’m sure, really valuable for all the attendees.

 

Technorati Tags: HR,measurement,scorecard,strategy map,HCM,value chain,Cairo,Egypt,Awareness

 

• Consulting - Research - Speaking  - Training -  Writing
• Strategy  -  Talent  -  Engagement  -  Change and OD
• Contact  me to  create more  value for  your business
• jon  [dot] ingham [at] strategic [dash] hcm [dot] com

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SHRM Ohio: Hairpin bends on the freeway - HR in a not quite flat world

 

   I’ll also be speaking on International HR in this session at SHRM Ohio’s annual conference in Sandusky in September.

Do come and say hello if you’re there!

 

Technorati Tags: SHRM,Ohio,Annual,Conference,Sandusky,International,Global,HR,globalisation,localisation

 

• Consulting - Research - Speaking  - Training -  Writing
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• Contact  me to  create more  value for  your business
• jon  [dot] ingham [at] strategic [dash] hcm [dot] com

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HR and social media - training

 

   I’m going to be taking some time off during August, but I’ve already got a busy September.

For example, I’m going to be delivering this open workshop on social HR through JSB in September. Do get in touch with them if you’d like to attend, or with me if you’d like something similar… (including in-house / outside the UK).

 

Technorati Tags: Social media,web 2.0,enterprise 2.0,HR,recruiting,learning,alumni,course,workshop,training,JSB

 

• Consulting - Research - Speaking  - Training -  Writing
• Strategy  -  Talent  -  Engagement  -  Change and OD
• Contact  me to  create more  value for  your business
• jon  [dot] ingham [at] strategic [dash] hcm [dot] com

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HCI Recasts

 

   You can catch my recent HCI webcast again on Friday (30 July), or Monday or Tuesday next week (2-3 August).

(HCI executive members can view at any time).

 

Telling the European Employer Brand Story

Track: Talent Strategy in Europe
WEBCAST: Webcast Aired: Friday 25 June

We often hear about the need to continually attract, motivate and retain our employees. Many of us tie these issues to our employee brand and continually strive to become an employer of choice. But are we missing out on opportunities to utilize technology to improve our brand and solidify our place in the global market? Technologies that are already being utilized by your company can assist you in maintaining brand integrity and driving employee engagement.

This webcast will look at multiple technology platform that can work with your existing brand-- and provide big results at a small investment level. We'll look at corporate social networking as a tool to create "employee ambassadors" and see how creating relationship brands and leveraging the social web can promote grass roots brand engagement. We'll also examine best practices from companies who have leveraged their technology systems-- and find out what pitfalls to avoid.

 

Schedule

Recasts:

Friday, Jul 30 2010 12:00pm EDT

Monday, Aug 02 2010 4:00pm EDT

Monday, Aug 02 2010 8:00pm EDT

Tuesday, Aug 03 2010 12:00am EDT

Tuesday, Aug 03 2010 4:00am EDT

Tuesday, Aug 03 2010 8:00am EDT

 

View:Slides

 

Technorati Tags: HCI,Human Capital Institute,Europe,employer brand,technology,enterprise 2.0,social,business,webcast

 

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• jon  [dot] ingham [at] strategic [dash] hcm [dot] com

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Andrew McAfee on HR Happy Hour: close but no dice

 

   I don’t manage to make many HR Happy Hours (actually just the TRU London one – for obvious reasons), but I do listen to the archives (and I know Steve Boese listens to Talking HR too).

But I had to catch tonight’s show: Enterprise 2.0 and HR, with Andrew McAfee.  As you may know, I’ve recently been posting on HR 2.0 here, and attended this year’s Enterprise 2.0 conference in Boston, which included a keynote from McAfee.

Of course, all of this meant that I found a lot of the show to be a bit of a repeat.  More importantly than this, I also felt that it largely missed the point.

McAfee described the changes in web 2.0 technology, the growing impact of millenials, and the need to manage knowledge by finding and locating experts etc (“If only HP knew what HP knows, we’d be three times as productive”).

To me, none of these factors are as important as the socialisation of the workforce.  Creating an environment where people know each other, trust each other and can work together effectively because there’s a social context behind what they do.  This is partly about understanding the strong and weak ties McAfee mentioned.  But it’s much more about the subject of Mark Bennett’s tweet (“I think *capturing* "know-how" is not as effective as having those who have the "know-how" *collaborate* with others”).  It’s about creating relationships between people and influencing their conversations, not just linking people up to experts.

This is why not just Enterprise 2.0, but Enterprise 2.0 and HR is such a hugely important topic.  If we see Enterprise 2.0 as something that’s about technology (or in McAfee’s term, not not about technology), then HR’s role is limited mostly to adoption.  Actually, that’s still a really important role, but not as important as a strategic planning one.

HR’s role isn’t increased that much if we just focus on ties.  OK, a human search engine may be more powerful than a traditional one, but it’s still not going to lead to much of an advantage.

But if we think about socialisation, then HR’s got to be firmly in charge of the agenda.  We’re the people who understand how people can be brought together to collaborate effectively.  And we can use some of our existing tools such as team and leadership development, organisation design, culture change etc to produce a more social workforce too.

By the way, the impacts of doing this are much greater than ‘making people feel good’ which was McAfee’s summary of the benefits for HR leaders.  Relationships can create competitive advantage.  This is the real 2.0 opportunity – for business and particularly HR.

 

Also see these posts on the Enterprise 2.0 conference on Social Advantage:

• Enterprise 2.0 summary
• Enterprise 2.0: Social Media and Community
• Enterprise 2.0: Communities aren’t sites, they’re ...
• Enterprise 2.0: Sharepoint – an all-or-nothing dec...
• Enterprise 2.0 tweet-up
• Enterprise 2.0: IDEO and Innovation
• Enterprise 2.0: CSC and Social Collaboration
• Enterprise 2.0: Cisco and the Human Network @ Work...
• Enterprise 2.0: Culture and the islands of Me and ...
• Enterprise 2.0 conference: EMC’s business case

 

and on social learning and HR 2.0 on Strategic HCM:

• Social learning – why it’s important and how we can use it
• HR and Communities (Talking HR 029)
• Connecting HR and ‘Community’
• Personnel Today - Social HR and Learning 2.0
• Social Learning Zone follow-up
• The Social Learning Zone (webinar)
• The Social Learning Zone (webinar) part 2
• Social Learning for Business Success - Save Money and Increase Capability
• Lynda Tyler-Cagni, ex- Ermenegildo Zegna on HR 2.0
• Summary of Enterprise 2.0 conference in Boston
• Social Learning at the Enterprise 2.0 conference
• HR 2.0 at the Enterprise 2.0 conference: Human Resources and Workforce Collaboration
• Stefano Sedda, Meridiana on HR 2.0
• HR 2.0 on the rise

 

then there’s:

• My review of Andrew McAfee’s book

 

I’m proposing to present at the next Enterprise 2.0 conference in San Francisco:

• People, culture, behaviours
• Diving deeper into HR 2.0

 

Have a look at some of the links – they should keep you busy!

 

Technorati Tags: Steve Boese,HR Happy Hour,Andrew Mcafee,Enterprise 2.0

 

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• jon [dot] ingham [at] social [dash] advantage [dot] com

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Reputations at Risk

 

   I’m quoted in this article in the IOD’s Director magazine.

It’s just a short quote, but it’s a good article!

 

Technorati Tags: IOD,Director,David Woodward,social media,reputations,risk

 

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Interview with the Upside-Down CEO

 

   Part 3 of my report describing my meeting with Vineet Nayar, Chief Executive of HCL Technologies and author of Employees First, Customers Second is now online at Personnel Today: Author Interview.

The article describes some of the changes involved in developing HCLT’s inverted pyramid, inverted HR function!, and also Vineet’s at least partly inverted (and I’d suggest highly commendable) management style.

 

You’ll also find:

• Part 1: Employees First (on this blog)
• Part 2: Collaborative Organisation Structures (on Social Advantage).

 

Photo credit: Susan Cornell

Technorati Tags: Vineet Nayar,HCL Technologies,inverted pyramid,CEO,change

 

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Genevieve Glover, Executive Director, HR for AEG Europe: Developing a One Team focus

 

   You already know my Talking HR show, in which I and my co-host Krishna De talk about HR, right?

Well today, I begin a new series of shows, deliberately titled HR Talks Back.  The idea of this is to give HR leaders, located anywhere in the world, the opportunity to talk about something that’s important to them.

We kick off the series with an interview with Genevieve Glover, Executive Director, HR for AEG Europe in which Genevieve talks about developing a one team (‘one tent’) focus.  The show broadcasts at 12.00pm BST on Thursday 8 June and an archive will be available after this time.

• Listen to the show at blogtalkradio
• Subscribe to the show at itunes

 

The show also gives you the opportunity to talk the Genevieve and ask her questions about this one team approach.  The number if you’d like to do this is +1 917 932 1997.

 

Some background

AEG, with its international head office in Los Angeles, is one of the leading sports and entertainment presenters in the world. It owns or operates some of the world’s best arenas and theatres, numerous sports franchises and a collection of companies dedicated to producing, promoting and presenting world-class live entertainment.

Genevieve is responsible for the development and deployment of the HR and Training strategies for the various businesses within the European Group. This includes The O2, the world’s most popular music venue for the last 3 years, and also incorporates businesses within the exhibition, family entertainment and transport sectors. Genevieve is also Chairman of Thames Clippers, the commuter boat service along the Thames and majority owned AEG business.

Genevieve is a Non Executive Director for London Excellence, a not for profit organisation who’s vision is "all organisations in London and beyond will be recognised as performing to world-class excellence standards" and represent AEG Europe as an ‘employer representative’ on the London Accord Employers Coalition board (an employer-facing government initiative set up to enhance employment and skills provision for those furthest away from the labour market. The LEAC has a minimum target of helping an additional 5,000 people into jobs by 2012). Finally, Genevieve was a finalist in the CQI UK Quality Business Leader of the Year Award 2008.

 

Future shows

I’d like to start broadcasting these interviews every couple of weeks, so look out for future shows.  And if you think that you’ve got something important to say on HR and talent management, then do get in touch.

 

Technorati Tags: Genevieve Glover,HR,Director,AEG,The O2,customer service,one team,culture

 

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Profit at the Bottom of the Ladder

 

   I hope you enjoyed that little series of posts on putting people first.

I’ve already posted recently on the need to balance competition with collaboration, ie not to get too focused on small groups of talent.

So I thought I’d finish the series with a quick nod to the need to support and development all staff – even those at the bottom of the latter (particularly if they’re really at the top of the pyramid!).

I’ve not read this book, but I enjoyed David Creelman’s review of Jody Heymann’s Profit at the Bottom of the Ladder.  It’s available here.

 

Previous posts:

• Vineet Nayar: Employees First
• Konosuke Matushita on putting people first
• Developing HCM Strategy

 

Technorati Tags: David Creelman,Jody Heymann,profit,bottom,ladder,book

 

• Consulting  - Research - Speaking  -  Training -  Writing
• Strategy   -  Team development  -  Web 2.0  -  Change
• Contact  me to  create  more  value  for  your  business
• jon [dot] ingham [at] social [dash] advantage [dot] com

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