Tuesday, 2 September 2008

More bad news on change

 

McKinsey change   It looks as if Kotter may have been optimistic.

McKinsey has found that only a third of transformations of any kind (eg completing a merger, dealing with a crisis, or reducing costs) are deemed very or extremely successful.

"At companies that did change successfully, transformations were managed differently. Among the differences: they were likelier to have set clear, high goals; to use large number of tactics to engage employees; and to communicate about the change positively, not just by pointing out problems."

So fairly similar advice to Kotter.  I still think there's more...