Talking HR Show #013 (More on Best Companies (with book review: Motivate like a CEO) ~ Strategic Human Capital Management (HCM) Blog

Tuesday, 17 March 2009

Talking HR Show #013 (More on Best Companies (with book review: Motivate like a CEO)

Show notes:

01:50 mins	Krishna: Happy St Patrick's Day, photo sharing on Flickr, Pixie etc.
05:40	Krishna / Jon: Recent news on woman sacked for updating on Facebook - impact on employer brand.
9:15	Jon: Introduction to HCI, review of HCI Summit, Gary Hamel presentation, HR 2.0.
14:00	Jon: Presentation from Tony Hseih, Zappos.
17:00	Krishna: Zappos experience - does outsourcing call centres align with wowing customers?
19:00	Jon: Need for a clear focus (Zappos: customer service, slightly weird culture). Zappos' use of Twitter.
22:45	Jon: Key take-aways - need for ambition, innovation to create competitive advantage through people; supported by effective leadership.
24:10	Krishna / Jon: Etiquette in using social media / use of video at conferences - need to include a shout-out at beginning and end of video.
31:20	Krishna re innovation conference in Ireland
32:45	Krishna / Jon: New companies on the Sunday Times Best Companies list (need to continue engagement efforts through recession - also discussed in show #012, and an opportunity to maintain trust - discussed in show #011). Best companies continuing to outperform other organisations through downturn.
36:30	Krishna: Top 10 companies.
38:30	Jon: Review of Fortune 100 Best Companies to Work For including Zappos case study. Positive experiences in making redundancies. Top 10 companies.
41:15	Krishna / Jon: Reporting on best companies and the recession by state.
42:10	Krishna / Jon: Best Companies still hiring, compelling case studies - including Nugget Market never having make a layoff.
45:10	Krishna: Key take-aways - role of inspiration, transparency and common-sense management in best companies / best workplaces.
46:30	Krishna / Jon: review of Suzanne Bates' book, 'Motivate like a CEO', inspiration vs motivation.
49:45	Krishna: Positive coverage of communication - chapter 9 on story telling, chapter 10 on presenting 'on stage'.
52:45	Jon: Positive coverage of the need for having a clear purpose (chapters 1-3), but criticism of GREAT acronym in chapter 5 - need to inspire through people's emotions.
55:00	Krishna: More positive ideas in chapters 15 & 16.
57:45	Wrap-up.