Thursday, 6 October 2011

My Zappos tour

 

   Just back from Zappos.  Definitely wow!

This is a trip I’ve been wanting to do since seeing Tony Hsieh speak at the HCI Summit in 2009.  I’ve not got much information to add to my previous post, but you can take a look at these:

 

 

 

It’s Customer Service Appreciation Week at Zappos this week and Superman Day today, so we saw lots of Zapponians wearing capes.  And to show my support for Zappos way of working I thought I’d share this photo from HR Technology with you too:

 

 

  • Consulting - Research - Speaking - Training - Writing
  • Strategy - Talent - Engagement - Change and OD
  • Contact me to create more value for your business
  • jon [dot] ingham [at] strategic [dash] hcm [dot] com

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