Reviewing 70-20-10 at HCI Learning and Leadership Development conference

 

   One of the things I’ve suggested adding to my client’s learning strategy is the 70-20-10 approach. I use the form of this developed by Morgan McCall, Robert Eichinger and Michael Lombardo at CLC and popularised by Jay Cross, Charles Jennings and others in which 70% of development is provided through on-the-job experience, 20% through others including informal mentoring and coaching, and just 10% through traditional, formal training.

  

 

This version of the model was included in a slide presented by Robert Vulpis from Morgan Stanley at the HCI Learning and Leadership Development conference - the other recent partly virtual conference I’ve been reviewing:

 

There are also similar models which push the shift even further, for example at the HCI conference, Bob Cancalosi from GE Healthcare suggested these three amendments to the model:

 

 

 

There’s also this one shown by Carie Blum at the CLO Symposium:

 

Here social takes the top 70% (rather than the middle 20%) of learning.

Which ever model is used, I think it’s important that it is only ever seen as an indication or provocation of what a company should do  - and not as a rule! (or as an objective to be achieved).

(Slide presented by Joe Garcia from Home Depot at the HCI conference)

 

I guess David Forman from the HCI was making a similar point in emphasising the need to think about 70-20-10 as a portfolio rather than percentages:

 

Well, I did write that the model has been popularised – and I’m sure that after all of this repetition that attendees at the HCI conference (and now you, I guess) must surely be able to remember it!

 

By the way, if you’re not sure what types of learning go in each separate category, I recommend Dan Pontefract’s schematic:

 

 

 

More tomorrow…

 

Technorati Tags: 70-20-10,Morgan McCall,Robert Eichinger,Michael Lombardo,CLC,Jay Cross,Charles Jennings,Bob Cancalosi,CLO,GE Healthcare,Carie Blum,Xerox

 

• Consulting - Research - Speaking - Training - Writing
• Strategy - Talent - Engagement - Change and OD
• Contact me to create more value for your business
• jon [dot] ingham [at] strategic [dash] hcm [dot] com

.